PerformanceEdge Job Match streamlines the selection and hiring process by identifying candidates with the best aptitudes and skills, so you can hire the most productive agents from the start. It produces measurable results by creating and driving processes that increase agent retention, recruiting efficiency, new hire productivity and customer satisfaction.

PerformanceEdge Job Match, powered by Knowlagent, is a web-based job screening application that is designed to help you hire the right agents and place them where they will be most successful to perform at the highest levels. The solution streamlines and focuses your recruiting efforts by helping you quickly separate ideal candidates from those who are not well suited for your frontline needs.

PerformanceEdge Job Match streamlines the hiring process by automating key steps of the selection process to eliminate wasted time screening and interviewing unqualified candidates. The software lets you configure job models that reflect your environment’s unique job activities and business needs based on necessary skills and undesirable traits.

With these job models, PerformanceEdge Job Match helps HR and hiring managers set clear expectations of various job opportunities with candidates and effectively assess their skills, personality traits and job fit to easily identify which candidates are likely to be successful in specific jobs. These capabilities enable you to handle the volume of hiring required with efficiency to get the right people on your team and keep them there.